Privacy Policy

1. INTRODUCTION

At Movers with Truck, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you use our services or visit our website.

By accessing our website or using our moving services (including truck-based relocations), you agree to the terms outlined in this policy.

2. DATA COLLECTED

DATA STORAGE LOCATION

We collect the following types of personal information when you contact us, request a quote, or book a service:

• Personal Details: Full name, email address, phone number, and physical addresses (pickup and delivery locations)

• Service Details: Type of service requested, moving date, and any special instructions

• Payment Information: Billing address and payment method (via secure third-party payment processors)

• Technical Data: IP address, browser type, and website usage through cookies or analytics tools

3. How We Use Your Information

Your information is collected solely for the purpose of providing quality moving services and improving your experience with ServicePlus Moving. We use your data to:

• Respond to service inquiries and requests

• Schedule and confirm moving appointments

• Provide accurate quotes and invoices

• Improve our website, services, and customer support

• Comply with legal obligations

We do not sell or rent your personal information to third parties.

4. Data Sharing & Disclosure

We may share your information with:

• Trusted partners and subcontractors who assist in delivering moving services (e.g., drivers, loaders)

• Payment processors for secure billing transactions

• Government or legal authorities, if required to comply with applicable laws or regulations

All third parties are required to respect the confidentiality of your data and comply with data protection regulations.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. This includes:

• Secure data encryption

• Limited access to sensitive information

• Secure communication protocols (e.g., HTTPS)

• Regular system monitoring

6. Your Rights

As a user, you have the right to:

• Request access to the personal data we hold about you

• Correct or update inaccurate or incomplete information

• Request deletion of your data (where applicable)

• Withdraw consent at any time (for marketing or optional communications)

To exercise these rights, please contact us at [Insert Contact Email].

7. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience and collect statistical data. You can manage or disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., payment portals, partner services). We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. All updates will be posted on this page with a revised “Effective Date.”

5. WHO HAS ACCESS TO YOUR DATA

If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.

If you are a client with a registered account, your personal information can be accessed by:

• Our system administrators.
• Our supporters when they (in order to provide support) need to get the information about the client accounts and access.

7. HOW LONG WE RETAIN YOUR DATA

When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.

If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.

9. YOUR DATA RIGHTS

GENERAL RIGHTS

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.

You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).

If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

GDPR RIGHTS

Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. Axiom permits residents of the European Union to use its Service. Therefore, it is the intent of Axiom to comply with the European General Data Protection Regulation. For more details please see here: US GDPR Information Portal.

10. THIRD PARTY WEBSITES

Movers With Truck may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by Movers With Truck, and you release us from any liability for the conduct of these third party websites.

All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties, unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. Movers With Truck bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES

At times it may become necessary or desirable to Movers With Truck, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.

12. AMENDMENTS

We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.